At Pharma Link, we value and protect your privacy.
1. Introduction
Pharma Link is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, which provides Pharmaceutical Quality Assurance, Auditing, Procurement, and Regulatory Services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, company details.
- Technical Information: IP address, browser type, device information, cookies, and usage data.
- Transaction Data: If applicable, payment details for services offered.
- Regulatory and Compliance Information: If you engage with our regulatory services, we may collect relevant professional or company-related compliance data.
3. How We Use Your Information
We use your data for the following purposes:
- To provide and improve our services, including regulatory guidance and pharmaceutical auditing.
- To process payments and manage service transactions.
- To communicate updates, newsletters, or service-related information.
- To comply with legal obligations, including MHRA, GMP, and GDP regulations.
- To enhance website security and user experience.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent: When you voluntarily provide information (e.g., subscribing to newsletters).
- Contractual Obligation: To fulfil our service agreements.
- Legal Compliance: Adhering to UK regulatory and legal requirements.
- Legitimate Interest: Improving our services and maintaining website security.
5. Data Protection and Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure. However, while we take security seriously, no online system can be 100% secure.
6. Sharing Your Information
We do not sell or trade personal data. However, we may share data with:
- Regulatory Authorities (e.g., MHRA) when required by law.
- Third-Party Service Providers for payment processing, IT support, or website analytics.
- Legal Entities if required for compliance or contractual enforcement.
7. Data Retention
We retain your data only as long as necessary to fulfil its purpose or comply with legal requirements. Specific retention periods include:
- General inquiries: 12 months
- Transactional data: 6 years (for accounting and tax compliance)
- Regulatory compliance data: As per UK legal mandates
8. Your Rights Under UK GDPR
As per the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Rectify incorrect or outdated information.
- Erasure: Request deletion of your data where legally applicable.
- Restriction: Limit data processing under certain conditions.
- Objection: Object to data processing for marketing purposes.
- Data Portability: Request data transfer in a machine-readable format. To exercise these rights, contact us at contact@pharmalink.ghbh.
9. Cookies and Tracking Technologies
Our website uses cookies to improve user experience. You can manage cookie settings through your browser. For more details, see our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
11. Contact Information
For any privacy-related inquiries, please contact:
- Email: contact@pharmalink.ghbh
- By using this website, you acknowledge that you have read and understood this Privacy Policy.